Return and cancellation
You have a period of thirty (30) days following the purchase date indicated on your purchase invoice to return the product by mail along with the original copy of the purchase invoice. Any returned product must not have been used and must be in its original packaging. Sani-Fontaines Inc. is not responsible for returns if the merchandise is damaged or not received. On a return of goods, shipping costs will not be refunded. Sani-Fontaines Inc. is not liable for any shipping or return shipping costs. However, any return must be previously approved by Sani-Fontaines Inc. You can communicate with us either by phone: 1 866-660-2858 or by e-mail at [email protected].
Upon return of products purchased via our website, the amount of the purchase excluding any shipping costs will be credited to the credit card used in the transaction, as soon as we have received the product and determined its condition.
If, within a reasonable time, the product purchased via our website is found to be defective after using the product, please contact us.
For any information, please contact us at [email protected].